Igeya is a financial tracking app, you can use to record and report financial contributions/incomes and withdrawals/expenses of yourself, your business, any group or community such as Religous groups, social clubs, group of friends, students department/faculty groups, entire school communities, cooperatives, associations, village meetings, development unions etc.

Yes, Igeya is FREE to use, for groups with membership of up to 3. Kindly visit our website at www.igeya.com.ng to see other plans.

1. Double check your phone number and pin for any typo errors.
2. Click [Forgot Pin] ton Reset your pin if you’ve forgotten it.
3. Contact customer support for assistance if the issue persists.

Yes you can typically log in with multiple devices using the same account credentials.

No, you can't change your account to use another phone number.

Yes, we take the privacy & security of your information seriously. Make sure to choose a strong, unique pin and avoid sharing your login details with anyone. Also make sure you read and agree to our terms and conditions of service.

1. Open the app and navigate to the settings or the icon labeled ‘Me’.
2. Click on the [Deactivate Account] button.
3. Enter your Pin for verification.
5. After confirming your Pin for deactivating your account, you’ll receive a confirmation message that your account has been successfully deactivated.

No! All data is stored on cloud servers, with regular backups. In the event of losing your device, you can login again from any device, Laptop or PC, by navigating to igeya.ng from any browser.

You can create and belong to unlimited number of groups, as long as the number of groups that have 5 members or less, are not more than 3.

Yes, you can exit from a group at any time if you no longer wish to be a member.
1. Click on the group card, then on the Group Details Menu, scroll to the bottom and click on [Exit Group]

Yes, you can. Just Click on the Group Card, then Click on the [Administer] button, [Members], then Search for the Member, click on the Member to view the Member Record, then select the Administrator Role, you want to assign to the member.
Admin(1): User has all administrative rights in the group.
Viewer(2): User can only view group Tag Balances and Member Balances.
Inputter(3): User can only capture Contribution/Withdrawals/Messages and view Transactions.
Member(0): A member/user without Administrative rights in the group.

Goto Group Details>Administer>Members. Click on the Member, to view the member record, then click on the [Remove] check box. Member will be removed from the group, but all the member's financial records will remain.

They are funds that users donate or transfer to the Group/Business Bank or Cash accounts.
Igeya only provides the platform to record these incoming funds, but DOES NOT receive the actual funds. The funds are transfered by members/customers to the identified account of the group/business, or paid in Cash to the group's Administrator or Officer, then the Administrator or any member user, who has been given an Inputter Admin Role, can then record the contributions/incomes to the appropriate Tag on Igeya.

Yes you can, by Submiting your contribution through an intermediary's account who can protect your identity, or through the Administrator, who can capture it under his/her Admin account with the necessary identifier.

Click on the Group Icon to view the Group details. Take note of the Group Account details shown on the details page. Make a Bank Transfer/Payment to the Group Account, then come back to Igeya, Group Details page, click on "Send Payment Message". This will enable you to send a message to the Group Administrator(s), informing them of the payment you have made. On confirming the payment in the Group Account, the Admin will then capture your contribution on Igeya.

They are transferred funds from the Group or Member's funds, as recorded in Igeya, to a bank account, cash or for payment of an expense.
Igeya only records the Withdrawal/Expense as an outflow from the recorded contributions/incomes, but the actual transfer of the funds is performed by the Group Administrator or assigned officer, through the designated Bank Account or Cash.

No, Igeya is not in possession of the contributed funds, hence cannot charge any Fees.
However Igeya Charges for the SMS message sent to the Member, notifying them of the withdrawal, and current balance on Igeya.

A portfolio on Igeya allows you to group related savings groups together and view a consolidated summary of balances; both your personal balances and group balances in one place. It’s especially useful for admins managing multiple groups.

Click here to watch a tutorial video on Portfolios

Yes, by default, notifications do not carry balances, but you can enable the inclusion of balances during Group Creation or by editing the already created Group information and activating the [Show Balances on Notifications] box.